Frequently Asked Questions

Go to:

FREQUENTLY ASKED QUESTIONS

Some of the most frequently asked questions received by our Technical Services team:

What fire resistance does your board give me?

Fire resistance is determined from the ‘system’ being constructed. For example; a partition, lining or ceiling. When assessing fire resistance the supporting framework needs to be considered, as well as insulation, fixings and tracks etc. Plasterboard cannot be deemed to be rated by itself in all scenarios, regardless of application. Our Drywall Manual offers many systems to choose from.

Can I dot & dab your thermal boards?

Direct Bond lining systems are suitable for most level, masonry substrates. The substrate must be clean and dust free with all loose material removed. Substrates with a high suction rate should be treated prior to bonding with a PVAC agent. Walls with higher risk of moisture ingress, such as solid masonry external walls, can only be bonded to once appropriately treated. 

What U-value does your board give me?

A U-value (in the context of Drywall systems) is measure of thermal performance through a complete wall, roof or floor element. Individual products provide levels of thermal resistance (R) which when calculated together, provide an overall U-value. Comparing material thermal performance is done using their R value. See our U-Value Calculator

Which side of the board do I plaster?

The blank side (without printing on it) is the side that faces into the room and suitable for decoration. 

Have a technical question?

Submit your question to our Technical Support team and we'll get back to you as soon as possible.

My question is?

*
*
*
*

Show details Close details Contact our technical services team
Technical advisor siniat-avatar-female-contact-us

0800 145 6033
or 01275 377789
Contact Djaouida

Technical advisor Frederick Knight Technical support

0800 145 6033
or 01275 377789
Contact Frederick

Technical advisor siniat-avatar-male-contact-us

0800 145 6033
or 01275 377789
Contact Oliver

Technical advisor Siniat Technical Advisor Richard Wilson

0800 145 6033
or 01275 377789
Contact Richard

Technical advisor Josh Jassal

0800 145 6033
or 01275 377789
Contact Josh

What support do you need?

Design support
Siniat Technical Team Project Pack

Our technical team can provide Project Packs for large projects.

GTEC Lifetime System Warranty
Siniat GTEC Lifetime System Warranty

Browse or download information on our warranties available for your project.

Training

From CPD's and toolbox talks to hands-on training at our Training Centre, we have a wide range of training options available to customers.

Tel: 0800 373636 or 01275 379037
Email: technical.services@siniat.co.uk

Siniat insights
Siniat Insights

Read about our latest insights.

Our latest 'How to' videos
Link to the Siniat YouTube Channel

Our video library will help you get the most out of our products and systems

Find a stockist near you